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Overview

Team accounts let you collaborate with others on your ScrollGold content. Share access to slideshows, product photos, and connected social media accounts with team members.

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Personal vs Team Accounts

FeaturePersonal AccountTeam Account
Users1Multiple
Shared ContentNoYes
Role-Based AccessNoYes
BillingIndividualCentralized

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Creating a Team Account

1

Go to Account Settings

Navigate to Settings > Account.
2

Create Team

Click Create Team Account and enter a name for your team.
3

Invite Members

Add team members by email. They’ll receive an invitation to join.

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Inviting Team Members

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Send Invitations

  1. Go to Team Settings > Members
  2. Click Invite Member
  3. Enter their email address
  4. Select their role
  5. Click Send Invite

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Invitation Expiry

Invitations expire after 7 days. You can resend an invitation if it expires before the person accepts.

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Team Roles

RolePermissions
OwnerFull access. Manage billing, members, and all content. Cannot be removed.
AdminManage members and content. Cannot access billing.
MemberCreate and edit content. Cannot manage team settings.

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Changing Roles

Only Owners and Admins can change member roles:
  1. Go to Team Settings > Members
  2. Click on the member
  3. Select their new role
  4. Save changes

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Shared Content

When working in a team account:
  • Slideshows - All team members can view, edit, and export slideshows
  • Product Photos - Generated photos are available to all members
  • Connected Accounts - Social media accounts connected to the team are shared
  • Scheduled Posts - All members can view and manage scheduled content
Content created in a team account belongs to the team, not individual users.

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Switching Between Accounts

If you’re a member of multiple teams or have both personal and team accounts:
  1. Click your profile icon in the top right
  2. Select the account you want to switch to
  3. You’ll be redirected to that account’s dashboard

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Removing Team Members

Owners and Admins can remove members:
  1. Go to Team Settings > Members
  2. Find the member to remove
  3. Click Remove from Team
  4. Confirm the removal
Removed members immediately lose access to all team content. Any content they created remains with the team.

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Leaving a Team

To leave a team you’re a member of:
  1. Go to Team Settings
  2. Click Leave Team
  3. Confirm you want to leave
Owners cannot leave their team. To leave, first transfer ownership to another Admin.

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Deleting a Team

Only the Owner can delete a team:
  1. Go to Team Settings
  2. Scroll to Danger Zone
  3. Click Delete Team
  4. Type the team name to confirm
  5. Confirm deletion
Deleting a team is permanent and cannot be undone. All content, connected accounts, and scheduled posts will be deleted.

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Billing for Teams

Team accounts are billed to the Owner’s payment method. All team members share the team’s plan limits (e.g., connected accounts, automations). To upgrade a team’s plan, the Owner should go to Settings > Subscription.

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FAQ

There’s no limit to team members. All members share the team’s plan features.
Yes, you can assign Owner, Admin, or Member roles to each person based on what access they need.
Your personal content stays in your personal account. Team accounts are separate - you can switch between them.

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Need Help?

Contact Support

Questions about team accounts? Email team@scrollgold.com.